FAQ
U-BRUSH
How does the U-Brush work?
The U-Brush cleans your teeth automatically thanks to its U-shape and sonic vibrations. Simply add toothpaste, place it in your mouth, and let the device do the work for about 45 seconds.
Is the U-Brush suitable for all ages?
Yes! It is available in several sizes suitable for children and adults. Simply choose the size that corresponds to your age or jaw width.
Does the U-Brush completely replace manual brushing?
Yes, the U-Brush is designed to clean all sides of the teeth at the same time, thanks to its silicone bristles and ultrasonic technology. However, you can supplement it with occasional manual brushing for even more thorough cleaning if you wish.
How many times a day should I use the U-Brush?
As with a conventional toothbrush, it is recommended to use it twice a day, morning and evening, for approximately 45 to 60 seconds each time.
Is the U-Brush waterproof and rechargeable?
Yes! The U-Brush is waterproof (IPX7) and can therefore be used underwater without any problems. It can be easily recharged via a USB cable and offers a battery life of approximately 10 days, depending on frequency of use.
PURPLE TOOTHPASTE
Ingredients
Glycerin, Aqua/Water, Sorbitol, Hydrated Silica, Xylitol, Polysorbate 80, Cellulose Gum, Mentha Piperita (Peppermint) Oil, Phenoxyethanol, Sucralose, Tetrasodium Pyrophosphate, CI17200/D&C Red No. 33, CI42090/FD&C Blue No. 1, Ethylhexylglycerin.
Dosage & Usage
Apply 2 pumps to a soft toothbrush and brush gently in circular motions for 2 minutes. Spit out after use, do not swallow. Then rinse your mouth with water.
Our purple toothpaste is intended to be used in addition to your daily toothbrushing routine to maintain good oral hygiene. We recommend using the product twice a day for 14 days for best results, either before or after your regular toothpaste.
What is purple toothpaste?
Purple teeth whitening serum uses a colour correction technique to improve the appearance of tooth colour. To do this, two water-soluble dyes are carefully combined to create a deep purple hue.
The teeth whitening serum is designed for people who want to improve the brightness of their teeth, either after a previous whitening treatment or if they already have naturally white teeth and do not need a full whitening treatment.
Using an oxidising mixture of dental stains with whitening strips increases brightness and reduces the saturation of yellow stains on the teeth. At the same time, the purple teeth whitening serum balances the warm and cool tones of your teeth's appearance to reveal a more brilliant shade of white.
Does purple toothpaste work with braces or other orthodontic treatments?
The purple teeth whitening serum is compatible with all types of orthodontic treatments and does not adversely affect them, as it is a gentle treatment. However, it is always a good idea to consult your dentist before using the product if you are unsure whether it is suitable for your specific situation.
Disclaimer for purple toothpaste:
Results may vary:
The effectiveness of purple toothpaste may vary from person to person. Tooth colour and the presence of stains may impact results.
Use as directed:
For best results, users should carefully follow the instructions provided and avoid using the product more often than recommended.
Consult a dentist if necessary:
If you have sensitive teeth, pre-existing dental problems, or are unsure whether purple toothpaste is right for you, consult a dentist before using the product.
Safe use:
The whitening serum is designed for safe daily use when used according to the instructions. Avoid swallowing the product and use it only for its intended purpose.
Children and pregnant women:
The product should be kept out of the reach of children and should not be used by pregnant women or persons under the age of 18.
Allergic reactions:
In case of adverse reactions, allergic responses or discomfort when using the product, discontinue use immediately and contact a healthcare professional.
Purple toothpaste is a cosmetic product and is not intended to treat medical conditions. It should be used with caution and at your own discretion.
Be sure to follow these guidelines and use the product responsibly.
SHIPPING
What are the expected delivery times?
Under normal circumstances, deliveries take between 8 and 12 working days. Please note that orders placed over the weekend are usually packed and shipped the following working day.
If delays occur due to circumstances beyond our control, such as an ongoing global pandemic, we are not responsible for delivery times. We recommend that you wait up to 20 working days before contacting our customer service department if you notice any delays in your order.
Why haven't I received confirmation of my order?
If you have not received your order confirmation in your inbox, please check your spam folder. Sometimes our confirmation emails end up there by mistake.
If you cannot find the message in this folder, do not worry: order confirmations can take up to three working days to arrive in your inbox. If you still have not received anything after this time, please contact our customer service team for assistance.
What should I do if I cannot find my order?
If you are unsure of the location of your parcel, please contact our support team by email for assistance: contact@myshinyteeth.com
Can I use discount codes after I have made my purchase?
Discount codes must be applied before completing the purchase. We do not accept discount codes after the purchase has been completed.
Where are the products shipped from?
Our products are shipped directly from our partners' warehouses in order to offer you the best possible prices. However, we cannot rule out potential issues related to third-party logistics.